At Metallurgical Products Company, delivering quality metal and service are comprehensive commitments, driven by a long-standing dedication to continual improvement in everything we do.
Our ISO 9001:2008 certification provides full and formal assurance of world-class product quality and consistency. Our commitment to customer service includes a guarantee of timely shipments and knowledgeable technical support. For us, providing quality service is as important as producing quality metal.
Yet, delivering quality is only half the story. The other half is improving it. To this end, we continually evaluate our operations and implement new systems and procedures to further enhance performance in all areas of the company.
Our efforts to deliver and improve quality are what result in better value for our customers, year after year. We invite you to visit our facility and experience first-hand the dedication to quality that goes into every order.
Metallurgical Products Company will be recognized as a high quality manufacturer of Phosphor Copper, Copper Master Alloys, and Specialty Metals. We will maintain a quality system that enables us to supply both our internal and external customers with products and services that consistently meet or exceed their requirements. We are committed to customer satisfaction and continual improvement.
Metallurgical’s management is committed to providing the leadership, training, and resources that are necessary to implement this policy.
Each employee is required to follow the written procedures for the job that they are performing or cause the procedure to be officially changed to what we and our customers really need. They are also responsible for initiating corrective actions when nonconforming situations occur.